Hewson Group - European leaders in CRM information and Analysis
Mastering the Customer Environment
Hewson Group
Drayton Lodge Park
Norwich
Norfolk, NR8 6AT
tel: +44 1603 864777
email: info@hewson.co.uk
LATEST BLOGS
LATEST NEWS
- 10/06/2008 New Report sets out how the First 90 Days of Customer Engagement is the Critical Area.
This report underlines the absloutely critical nature of the first 90 days engagement with new customers – arguably, no area in customer mana... more
LATEST DOCUMENTS
- 01/03/2009 Customer Onboarding and Re-Onboarding
The Critical Moment Given the current world climate that companies now operate within, much greater consideration must be given to the wider aspects more
- 01/02/2009 The Credit Crunch, OFR and Gordon Brown
We have been contacted by a number of people recently asking for more information on the work we carried out a few years ago on the role of Non Financ more
- 11/03/2002 CRM in the Public Sector
The Report argues that the UK Government must match e-govt strategies with an equal commitment to Customer Relationship Management (CRM) ideas and inf more
- 10/09/2004 Towards a Citizen Centric Authority
The report sets out how IT can completely transform access to and delivery of services in the public sector whether this is in local or central govern more
RETAIL
Women, Sex and shopping - The furture retail market - Click here for more information
“We believe that, if certain pre-conditions are met, the UK High Street value by 2012 could be as much as £1.1bn - a massive increase from the current spend of around £150m - although this is very fragmented and hard to asses. It is more problematic to forecast the same big growth for the USA because of social barriers but we see no compelling reason why the European market outside the UK should not be worth a further £6bn in 2012. We also think that this is a sector that runs counter to economic trends - that, in fact, it may benefit from a 'make me feel better about life' mindset”
Date Published: 07/10/2008
Price: £890.00