Hewson Group - European leaders in CRM information and Analysis
Mastering the Customer Environment
Hewson Group
Upgate Barn
Swannington
Norfolk, NR9 5AH
tel: 07768 588753
email: info@hewson.co.uk
LATEST BLOGS
LATEST NEWS
- 10/06/2008 New Report sets out how the First 90 Days of Customer Engagement is the Critical Area.
This report underlines the absloutely cri... more
LATEST DOCUMENTS
- 01/03/2009 Customer Onboarding and Re-Onboarding
The Critical Moment Given the current world climate that companies now operate within, much greater consideration must be given to the wider aspects more
- 01/02/2009 The Credit Crunch, OFR and Gordon Brown
We have been contacted by a number of people recently asking for more information on the work we carried out a few years ago on the role of Non Financ more
- 11/03/2002 CRM in the Public Sector
The Report argues that the UK Government must match e-govt strategies with an equal commitment to Customer Relationship Management (CRM) ideas and inf more
- 10/09/2004 Towards a Citizen Centric Authority
The report sets out how IT can completely transform access to and delivery of services in the public sector whether this is in local or central govern more
KNOWLEDGE CENTRE
This Knowledge Centre contains documents and reports from Hewson Group and closely associated companies and individuals. Some of the reports date back several years but we feel that they may still have a resonance today. Whilst customer management is a fast moving area some underlying realities remain constant.
PUBLIC SECTOR
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FINANCIAL SECTOR
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PHARMACEUTICAL SECTOR
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PROFESSIONAL SECTOR
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